Who we are

We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients.  We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.

Why choose us

Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

About the role

We are seeking a skilled and experienced Debtors Administrator to manage the collection of clients’ rentals to ensure healthy cash flow and control of all debtors' accounts. Maintain good long-term customer and client manager relationships.

What you will bring

Inherent requirements for the position (non-negotiable)

• Matric with Accountancy as a subject
• Strong technical background and skills.
• At least 2 years’ relevant experience in rent collection
• Computer literacy (MS Office)

• Administration Skills

What you will be doing

Financial Management & Allocations

• Process bank allocations and journals to correct payments.
• Investigate, report, and resolve credit balances.
• Compile monthly disbursement packs, including invoices, adjustments, and utility schedules.
• Balance daily cashflow of incoming/outgoing payments and process landlord payments when required.

Arrears & Collections

• Conduct telephonic and email collections, updating arrears reports with action plans.
• Issue internal Final Demand Letters and liaise with attorneys for landlord-directed legal action.
• Recommend summons/legal proceedings and follow up on attorney accounts.
• Negotiate payment plans and acknowledgements of debt with tenants.

Tenant & Legal Liaison

• Manage deposit refunds and interest reversals where applicable.
• Process legal invoices, recover costs from tenant accounts, and ensure timely payments to attorneys.
• Maintain accurate tenant master data (addresses, contacts, etc.) in SAP.

Utilities & Reporting

• Upload consumption slips to portals before statement runs.
• Reconcile utility charges against DA Metering schedules and adjust pre-billing reports.
• Manage diesel recoveries, including journal processing and coordination with finance.
• Ensure tenant statements and utility advices are distributed promptly.

Turnover & Compliance Reporting

• Collect monthly tenant turnover figures and compile schedules for landlord packs and EXCO submissions.
• Prepare weekly arrears and landlord reports, ensuring deadlines are met.