Who we are

We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients.  We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.

Why choose us

Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

About the role

We are seeking an experienced and dynamic Facilities Administrator who will be accountable for co-ordinating and controlling all technical and facilities management activities on behalf of our client. 

What you will bring

Inherent requirements for the position (non-negotiable)

• A minimum of 3 years’ experience in invoicing and end-user support
• Minimum qualification Grade 12.
  
• Must have good knowledge in Facilities Management field

• Quality/standards awareness and implementation
• SLA contract management,
• Co-ordination Skills,
• Business Writing Skills,
• Financial / Numeracy Skills,
• Computer Literacy - MS Office (Word, Excel and Outlook),
• Driver’s license,
• People management /leadership skills.
• Technical knowledge,
• Knowledge of Company policies and procedures,
• Administration principles and reporting,
• Working knowledge of relevant statutory requirements,
• Knowledge of cost budgeting and control.

What you will be doing

• Being the primary contact / liaison for the supplier’s administrative personnel
• Telephonically and E-mail Manage and resolve client / supplier complaints / queries and request
  
• Ensuring that the Suppliers invoices are
  
• Uploaded in the correct format
  
• Completed according to the set guidelines communicated to the Suppliers
  
• Data verified and checked – and moved to the correct next level
  
• All approved invoices processed and send to the client.
  
• Statistics is maintained of all transactions for the day
  
• Records are being kept (saved) on the central Knowledge drive
  
• Maintain good long-term customer and client manager relationships.