Who we are

We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients.  We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.

Why choose us

Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

About the role

We are seeking a diligent KYC (Know Your Customer) Officer to join our dynamic team. In this role, you will play an important part in executing established departmental policies and procedures, ensuring all operations adhere to stringent frameworks, policies, and methodologies. If you have a keen eye for detail and a commitment to maintaining regulatory compliance, we invite you to apply and contribute to our Risk Management Compliance Program.

What you will bring

• Minimum Grade 12
• At least 2 years’ relevant experience in a similar role
• Proficiency in MS Office – Excel (Advanced), Word, Outlook.
• Thorough understanding and application of Anti-Money Laundering (AML) procedures.
• Strong administrative skills
• Effective time management abilities
• Excellent communication skills, both verbal and written

What you will be doing

In this role, you will play a pivotal role in ensuring adherence to regulatory standards through meticulous document verification, coordination with Lease Administrators, and maintenance of compliance frameworks such as RMCP and FICA. Your responsibilities will include conducting thorough due diligence on clients and tenants, performing screenings for PEPs, PIPs, and sanctions, and ensuring accurate risk assessments in DocFox.

• Obtain and verify all KYC documents as per RMCP and FICA requirements.
• Maintain and update DocFox profiles.
• Refer Sanctioned and PEP alerts to AML manager.
• Assist business units with KYC queries.
• Provide guidance to employees on KYC matters.
• Ensure compliance with authority levels and regulations.
• Complete risk rating tasks in DocFox accurately.
• Escalate risk rating issues to Compliance manager.
• Conduct ongoing due diligence on clients and tenants.
• Perform PEP, PIP, Sanctions, and Adverse Media screenings.
• Manage daily watchlist matches and updates.
• Conduct enhanced due diligence on high-risk clients/tenants.
• Report changes in client risk ratings to AML manager.
• Conduct thorough background investigations on tenants.
• Prepare investigation reports for business unit decisions.
• Identify high AML risk PEPs and tenants.
• Assess and communicate KYC document requests promptly.
• Adhere to additional frameworks, policies, and RMCP.
• Manage access folders and update documents per POPI policy.
• Maintain accurate statistics of KYC activities.
• Provide monthly management reports.

If you are ready to make an impact in ensuring regulatory compliance and maintaining the highest standards of integrity, we encourage you to apply. Join us in safeguarding our operations and building trusted relationships with our clients and tenants. Apply now and be part of a team committed to excellence in KYC and risk management.