Main purpose/objective of the position:
To manage a Centre by optimizing all trading opportunities, including lease agreements, and ensuring that the portfolio’s financial performance remains sound.

Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, managing and controlling personnel, service contractors, repairs, revamps, tenant installations, inspections, and general building administration.

This position will require an all-rounded property professional. Profit responsible.

Decision-making authority:

Subject to the mandate as received from Portfolio Management

Experience / Education:

3-5 years’ experience in the property/centre management industry.

Minimum qualification Grade 12 or equivalent.

Registered with the Property Practitioner Regulatory Authority

Fidelity Fund Certificate – NQF 4 & PDE qualification

A property-related tertiary qualification would be a recommendation.

Retail experience essential.

Skills required:

Budgeting & Financial Management

Business writing skills

People management skills

IT literacy

Administration skills

Driver's license

Knowledge required:

Property / Centre Management industry

Basic technical knowledge

Contract management, elementary financial management

Workable knowledge of Company policies and procedures, in-depth knowledge of lease agreements,

Understanding of cost budgeting, basic knowledge of statutory requirements

Competencies required:

Problem-solving & decision making

Customer Relationship Building

Communication

Team leadership

Financial & business acumen

Confidence, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.

 Major drivers of work volume:
1) Vacancies
2) Geographical spread of Cluster
3) Grading and complexity of buildings in Cluster.
4) Lease renewal cycle 
5) Level of service required (tenant/building profile)
6) Profile of the centre (s)
7) Number of building owners

Interface/relationships with:

Internal:

Facilities Consultant

Portfolio Manager

Operations Manager

Financial Team

Debtors Administrator

Lease Administrator

Receptionist

External:

Landlord

Asset Manager

Tenants

Local community

Service Contractors

Local Authority

Business forums and chambers.