Main purpose / objective of the position:
Collection of clients rental to ensure healthy cash flow and control of all debtors accounts.
Maintain good long term customer and client manager relationships.

Decision making authority:
This position operates within budget parameters and decision framework.

Experience / Education:
Minimum of Grade 12 with Accountancy as a subject or equivalent qualification / training
e.g. Associate Accounting Technician is beneficial as well as 2 years relevant experience.

Skills required:
Computer literacy; Nicor; MDA; SAP; MS Office - Excel and Word; Outlook; Administration
Skills; Time Management; Negotiation skills; Telephone skills.

Knowledge required:
Contract Management; Policies and procedures; Rent collection; Debt Collectors Act 1998

Competencies required:
Assertive; Tolerance for Routine; Communication (Fluency in languages appropriate to
target client community); Systematic Thinking; Methodical; Tolerance for stress; Drive and
productivity; Teamwork and Co-operation; Customer and Quality Focus; Accuracy

Major drivers of work volume:
Collections

Interface / relationships with:
Internal: Financial Manager, Manager: Client Services, Tenant Administrators
External: Tenants, some clients